How I fixed my WordPress blog with a simple Hostgator Transfer
As many of you know, quite a few WordPress sites hosted on GoDaddy servers were compromised these past few weeks. I was among them. I woke up one morning and my dashboard was all wonky. Thought it was a plugin gone mad and after working to try to fix it I finally gave up and installed a clean version of WordPress. That left me rebuilding and it took me about a week to get things mostly back in order (it’s still not what I would call ‘finished.’)
Then it happened again.
And I got mad.
And I researched and discovered that I wasn’t the only one with this problem. There were many bloggers I knew of who were affected by this including @redneckmommy, @feministbreeder, @busymomblog, @thetamom, @stacieinatlanta @happyhippymom and I’m sure many more. All of them were using GoDaddy hosting. I didn’t hear of anyone on any other servers having issues. The problem wasn’t that my WordPress install was out of date because it wasn’t, it was brand new. The problem was that I had an old install on a subdomain (which had been forgotten about) and that sneaky little virus wormed it’s way into my fresh, new install.
I immediately put in a help ticket and sent out a tweet to GoDaddy asking what was going on? Would they fix my site for me this time because, quite honestly, I didn’t want to have to rebuild again.
All I got back were instructions on how to fix it myself. I was told they would not be able to help me fix it. By this time I was more than frustrated and VERY mad! How could they just let infected sites hang out on their servers and do nothing to fix them, subjecting other innocent users to this hassle? How’s that for customer service?
So what’s this got to do with HostGator? I’ll tell you what.
I emailed them and asked if they could help me. I wanted a Hostgator Transfer to their servers but I had a problem, I had a virus.
Hostgator said sure, open a hosting account with us. We will transfer all your files for you and our security team will clean them before they go live. No extra charge. Well, sounded like an awesome idea to me! I’d get clean servers, some free help, and a website that didn’t need a weeks worth of rebuilding. Deal!
So I did open a HostGator account, and they did transfer all my files for me, and they did clean them – all for no extra charge. Just like they said they would. And now all is right with my world. A happy ending!
I just need to transfer the gazillion unused domain names I own (which were somehow redirected to porn sites without my knowledge…thanks again GoDaddy) over to Host Gator and kiss GoDaddy a big, fat Good Bye!
By the way – there’s a new Hostgator Coupon Code! Save 20% on your order with news02 at checkout!! Click here to get Started
(yeah, that’s an affiliate link…because I’ll actually stand behind this service)
For more info on the exploit, check out Neowin’s interview of a security expert at GoDaddy, who explained what happened.